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Lubbock Police Communications Center
    
916 Texas Ave.
Lubbock, Texas 79457
Phone: 806-775-2865 Fax:
806-762-4912
Mission Statement
Our Mission is to provide quality service to
inter-departmental agencies, enabling these agencies to perform their duties
effectively and efficiently; to provide requested services to citizens and other
departments in a courteous, helpful and timely manner, maintaining high
standards of professionalism.
Staffing
The Communications Center is under the direction
of the Communications Center Manager, who reports directly to the Assistant
Chief of Police, Administration. There is an Assistant Communications Center
Manager and three Shift Supervisors. The Department has one Administrative
Assistant.
The Center is authorized at 36 Dispatchers.
Entry level is a Public Safety Dispatcher I (PSDI). Once the PSDI level of
training, experience, and performance meets criteria, the dispatcher advances to
Public Safety Dispatcher II (PSDII) and assumes additional duties as Lead
Dispatcher and Communications Training Officer (CTO).
Responsibility
Communications is a 24/7 operation. There are
three eight-hour shifts: 0600-1400; 1400-2200; 2200-0600. It has an annual
operating budget of over $1,985,000.00.
The Communications Center answers calls and
dispatches Police for the City Of Lubbock, population 200,000+. In addition,
the Comm Center is the primary answering point for all 9-1-1 calls in the city,
including Fire and EMS. Calls for Fire and EMS are then transferred to those
dispatch centers. The Comm Center handles approximately 35,000 phone calls per
month, resulting in over 22,500 police call sheets a month.
Current Opportunities
PUBLIC SAFETY DISPATCHER I
Salary Range:
$11.81 Hourly - $24,564.00 Annually
Closing Date:
Open until filled
Reports To:
Police Communications
Qualifications:
Any combination of education and experience equivalent to the completion of a
high school diploma, with some experience in a public contact position. No
experience necessary. Ability to become a certified Telecommunications Operator
within one year of employment. Ability to type 50 words per minute. Typing
test required and results must accompany the application.
Scheduled typing tests are given by the Texas Workforce Commission. This is a
365 day operation. Various shift schedules include weekends, holidays and
on-call assignments, with the possibility of mandatory overtime. Applicants
must pass a Police background investigation.
Typing Test Information
WorkSource Career Center
Address: 1218 14th St. (14th St./ Ave L)
Phone: 765-5038
*Call for an appointment
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